#CallCenter / #CustomerRepresentative Job opening in #Nashville TN

This person will have 1-4 years of Call Center experience, they will resolve customer problems and concerns. This person will receive training on answering questions in reference to policies and assist in resolving any concerns.

This person will have worked with Microsoft Excel and Word. Looking for individuals that can work independently once training has been completed.

Insurance experience is a plus.

This person will have strong communication skills and the ability to interact with all levels of management. We are looking to consider student or individuals wanting to grow their career in a growing insurance field, great opportunity for students or individuals wanting to learn a new career.

Contact Information:

Ryan Mac Donald
Senior Technical Recruiter

Saicon Consultants
913-553-2667
rmacdonald@saiconinc.com

Call Center Technical Analyst – Nashville, TN // #JavaDeveloper – #Nashville TN // #HelpDesk Lead – Irving, #Texas – New job openings

Call Center Functional / Technical Analyst – Nashville, TN

This person will have 4-5 years of Call Center experience as a Systems Analyst with a technical background in IVR, telephony, event driven processes and developing Call Center workflow processes. This person will have strong communication skills and the ability to interact with all levels of management and change directions with a moments notice.

Java Developer – Nashville, TN

·        ·         Overall – 8 to 10 years experience

·        ·         Skill Set : Spring, Hybernet, Unix, Familiar with Open Source, Continuous Integration & Development Opps.

·        ·         Design and develop backend Java based APIs / microservices

·        ·         Design and implement API security frameworks / schemes

·        ·         Design and integrate with relational & non-relational DB’s

·        ·         Support development of application architecture layers, including integration with data persistence layers

·        ·         Conduct working sessions

·        ·         Develop project deliverable and work products

·        ·         Support knowledge transfer activities

 

Help Desk Lead / Systems Administration – Irving, Texas

• 6-7 years of experience working as a Help Desk lead.
• 3-4 years of experience as a Systems Administrator.
• 1-2 years of experience overseeing an enterprise level Help Desk.
• 1-2 years of mentoring and training help desk personnel.
• 1-2 years’ experience solving highly complex problems.
• 1-2 years developing help desk processes.

About us:

Saicon Consultants, Inc., founded in 1998, provides Information Technology (IT) Professional Services (Project Services, Team Services, and Staff Augmentation) and solutions to Government agencies (Federal, State and Local) and Commercial clients locally and nationwide.

 

Contact Information:

 

Ryan Mac Donald – Sr. Technical Manager

Saicon Consultants

913-553-2667

rmacdonald@saiconinc.com