Tag Archives: call center jobs

Customer Service Representative job opening in Jacksonville, IL

This person will have 1-4 years of customer service support experience, answering inbound and or outbound calls in reference to customers needs. This person will have strong communication skills and the ability to clearly and concisely provide answers to customers over the phone. This candidate will have previous experience in a call center.

Contact Information:

Ryan Mac Donald
Senior Technical Recruiter

Saicon Consultants
913-553-2667
rmacdonald@saiconinc.com

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#CallCenter Representative job opening in New Orleans, LA

Looking for someone with 1-2 years of large volume call center experience as a representative answering client questions about services and products. This position also requires some research and follow up with customers. This person will have strong communication skills and the patience to work with any incoming calls and respond in an expedited manner.

Contact Information:

Ryan Mac Donald / Recruiter
SAICON Consultants

rmacdonald@saiconinc.com
913-553-2667

Send me a linked in invite to connect for the future:
http://www.linkedin.com/in/ryanmacdonaldtechnicaljobs

For a more complete job list visit my Blog at:
https://ryanmacdonald1.wordpress.com/

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Security Help Desk job opening in Kansas City, Missouri

Job Overview:

-The Analyst will input Security Request forms, with high attention to detail.
-Will need to provide phone, email support and provide timely resolution of customer problems.
-Provide escalation support on behalf of customer to appropriate security or application personnel.

Analyst must maintain a high level of attention to security issues including passwords, access rights, privileges, and confidentiality. Will answer correspondence from users relating to requests, and document the communication in database. The Analyst will have a strong working knowledge of government controls such as (NIST, HSPD12, HIPPA, FDIC). Will work with within a team to organize and maintain the current file system, including security documents and other privacy information. The perfect candidate would be a self-starter and have strong attention to detail with an outgoing personality.

Technical Competencies:

•5+ years experience in a Information Technology environment
•3+ years of help desk experience
•Information Systems Security Operations
•Must have excellent communications skills; oral, written, and listening
•Ability to work independently as well as in a team setting
•Ability to troubleshoot and learn quickly.
•Attention to detail and have a strong sense of urgency
•Ability to multitask in a demanding environment
•Experience with Active Directory, Informix, ACF2 Mainframe, Remedy, MS Office Suite, AS400 Mainframe, Web Based Programs.

Plus:

•SSCP, Security+ Certification
•A+ or other minor IT certification
•Prior experience working in a government environment
•Experience with TOP secret, CAFE and RACF security
Cerftications: A+, Network+ or Security + .
Bachelors Degree in an IT-related field .
Two (2) years experience in Federal government or large organization IT environment.

Contact Information:

Ryan Mac Donald
Senior Technical Recruiter

Saicon Consultants
9300 W 110th Street / Suite 650
Overland Park, KS 66210
913-451-1178 #14 / rmacdonald@saiconinc.com

Send me a linked in invite to connect for the future:
http://www.linkedin.com/in/ryanmacdonaldtechnicaljobs

For a more complete job list visit my Blog at:
https://ryanmacdonald1.wordpress.com/

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